Technical Support

DocuWare Team

WHAT IS ALL ABOUT

Nemetschek Bulgaria is a creative lab for 400 professionals in the field of software development and distribution.

Our top skilled professionals are ready to guide you through your career path.

 

 WE OFFER YOU:

  • 3-6 months of technical training and real professional experience in one of our teams;
  • Flexible working time so you can give the best of yourself at work and university;
  • Dedicated mentor;
  • Attractive financial package and benefits tailored to the industry and the results achieved;
  • Permanent job opportunity after the internship;

 

YOUR DAILY CHALLENGES:

  • Handle customer requests submitted by phone, e-mail, web forms or other support tools;
  • Clarify and record information in the systems, ensure full understanding of the customer issue;
  • Research internal resources and knowledge bases to find a resolution;
  • Collaborate with other team members to achieve a satisfactory resolution of customer issues;
  • Help maintain internal resources and knowledge bases by documenting findings and suggesting improvements;
  • Follow established processes for effective management of support incidents;

WHAT YOU NEED TO SUCCEED:

  • Good communication skills;
  • Good analytical skills
  • Basic knowledge of Microsoft Office Application/ Microsoft Client Operation Systems/ Microsoft Server Operating Systems
  • At least 3rd year in the University;
  • Excellent English;
  • Excellent German/Spanish/ French 

CONSIDERED A PLUS:

  • Any experience with databases such as MySQL, Microsoft SQL Server, or Oracle

If you have projects you are proud of, please do share them with us!

 

OUR EXPECTATIONS

We expect you to:

  • Share your ideas and opinion
  • Unleash your critical thinking
  • Dare to make mistakes
  • Get the most out of your colleagues
  • Give a hand when needed

 

We are looking for people with creative minds and enthusiasm to join us in the adventure of developing what’s new, what’s next and what best serves our customers’ needs.

We thank all applicants for their interest and those who are short-listed will be contacted personally and invited for interviews.

Nemetschek Bulgaria is a leading software development company in Eastern Europe. We boast 20 years of experience in driving innovation to different businesses areas. With over 350 professionals on board who are committed to leveraging our clients’ performance, all our customers associate our name with a reliable worldwide partner.

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DocuWare is a technology leader in Enterprise Content Management. The software system helps organizations to streamline document management and approval processes and make the next step to their digital transformation. 
Our dedicated DocuWa

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Можеш да прикачваш повече от един файл. Позволени са файлове с разширения: pdf, doc или docx. Общият им размер на бива да надминава 5Мб..

Изпращайки своите контакти, вие ни предоставяте правото да съхраняваме и използваме данните ви за целите на вашата заявка, както и за последваща информация, свързана с предстоящи събития и активности на Немечек България. Съобразно действащото законодателство, вие имате възможност да прекратите предоставеното право по всяко време.

Nemetschek Bulgaria is committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection. If you have any questions related to our GDPR compliance, please contact us or read our General Policy.